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Terms of Service

Legal terms and conditions for using EaseTool's professional banking document services.

Last updated: January 1, 2025

1. Acceptance of Terms

By accessing and using EaseTool ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service ("Terms") govern your use of our website located at easetool.com and our document processing services designed for banking professionals and financial institutions.

2. Description of Service

EaseTool provides professional document processing tools specifically designed for banking professionals and financial institutions, including but not limited to:

  • PDF password removal and unlocking services
  • Document format conversion tools
  • Financial calculation tools (EMI calculators, etc.)
  • Enterprise document processing solutions
  • API integration services for financial institutions

Our services are designed to meet the security and compliance requirements of the banking and financial services industry.

3. User Eligibility

Our services are intended for:

  • Banking professionals and employees of financial institutions
  • Licensed financial advisors and consultants
  • Compliance officers and regulatory professionals
  • IT administrators at financial organizations
  • Other professionals working with financial documents

You must be at least 18 years old and have the legal authority to enter into this agreement. By using our services, you represent and warrant that you meet these eligibility requirements.

4. User Responsibilities

Document Ownership and Authorization

  • You must own or have proper authorization to process any documents uploaded to our service
  • You are responsible for ensuring compliance with your organization's document handling policies
  • You must not upload documents containing illegal content or violating third-party rights

Security and Compliance

  • Maintain the confidentiality of any passwords or access credentials
  • Comply with all applicable banking regulations and compliance requirements
  • Report any security incidents or unauthorized access immediately
  • Use our services in accordance with your organization's security policies

Prohibited Uses

  • Attempting to circumvent security measures or access unauthorized areas
  • Using our services for illegal activities or fraud
  • Uploading malicious software, viruses, or harmful code
  • Attempting to reverse engineer or copy our proprietary technology
  • Using our services to process documents you do not have rights to

5. Data Security and Privacy

We take data security seriously and implement bank-grade security measures:

  • In-Memory Processing: Documents are processed in memory and never permanently stored
  • Encryption: All data transmission uses SSL/TLS encryption
  • No Data Retention: Uploaded files are automatically deleted after processing
  • Compliance: Our security practices meet banking industry standards

For detailed information about our privacy practices, please review our Privacy Policy.

6. Service Availability

We strive to maintain high service availability but cannot guarantee uninterrupted access:

  • We aim for 99.9% uptime but may experience planned maintenance periods
  • Emergency maintenance may be performed without advance notice
  • We are not liable for service interruptions beyond our reasonable control
  • Enterprise customers receive priority support and service level agreements

7. Intellectual Property

Our Intellectual Property

  • EaseTool and all related technology, software, and content are our property
  • You may not copy, modify, distribute, or create derivative works
  • Our trademarks, logos, and brand elements are protected intellectual property

Your Content

  • You retain ownership of all documents and content you upload
  • You grant us a limited license to process your documents as requested
  • We do not claim ownership of your documents or their contents
  • You are responsible for ensuring you have rights to all uploaded content

8. Payment Terms

Free Services

  • Basic PDF unlocking tools are provided free of charge
  • Free services are provided "as-is" without warranty
  • We reserve the right to modify or discontinue free services

Premium and Enterprise Services

  • Premium features and enterprise solutions require payment
  • Pricing is clearly displayed and agreed upon before purchase
  • Payments are processed securely through trusted payment providers
  • Refunds are handled according to our refund policy

9. Disclaimers and Warranties

Service Disclaimers

  • Our services are provided "as-is" without warranties of any kind
  • We do not guarantee that our services will meet all your requirements
  • We are not responsible for the content or accuracy of processed documents
  • You use our services at your own risk and discretion

Professional Advice Disclaimer

  • Our tools do not constitute financial, legal, or professional advice
  • You should consult qualified professionals for specific guidance
  • We are not responsible for decisions made based on our tool outputs

10. Limitation of Liability

To the maximum extent permitted by law:

  • We shall not be liable for any indirect, incidental, or consequential damages
  • Our total liability shall not exceed the amount paid for our services
  • We are not liable for damages resulting from unauthorized access or data breaches beyond our control
  • These limitations apply even if we have been advised of the possibility of such damages

11. Indemnification

You agree to indemnify and hold harmless EaseTool, its officers, directors, employees, and agents from any claims, damages, or expenses arising from:

  • Your use of our services in violation of these Terms
  • Your violation of any law or regulation
  • Your infringement of third-party rights
  • Your unauthorized use of documents or content

12. Termination

Termination by You

  • You may stop using our services at any time
  • You may request deletion of your account and associated data

Termination by Us

  • We may terminate or suspend access for violations of these Terms
  • We may discontinue services with reasonable notice
  • We reserve the right to refuse service to anyone

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Jurisdiction], without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in [Jurisdiction].

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of significant changes by:

  • Posting updated Terms on our website
  • Sending email notifications for material changes
  • Providing prominent notice on our platform

Your continued use of our services after changes become effective constitutes acceptance of the updated Terms.

15. Contact Information

If you have questions about these Terms of Service, please contact us:

Legal Department

Email: legal@easetool.com
Subject: Terms of Service Inquiry

General Support

Email: support@easetool.com
Response Time: Within 48 hours

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect and enforceable.

17. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by us on our website, constitute the entire agreement between you and EaseTool concerning our services and supersede all prior agreements and understandings.